Returns & Exchanges

Due to the consumable nature of our protein powders and boba pearls, we prioritize food safety and cannot accept returns on opened products. If you are unsatisfied with your order or received a damaged item, please contact us within 30 days of delivery for a resolution.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is unopened, in its original packaging, and within the 30-day return window from the date of delivery.

• 2.
  Contact Support

  Email our customer service team with your order number and photos if the product arrived damaged or incorrect.

• 3.
  Ship It Back

  Once your request is approved, we will provide a return shipping label; securely pack your items to prevent damage during transit.

• 4.
  Receive Refund

  After our warehouse inspects the returned goods, your refund or store credit will be processed within 5-7 business days.