Frequently Asked Questions
Everything you need to know about your Boba Tea Protein journey.
What makes Boba Tea Protein different from standard protein shakes?
We combine the authentic taste of premium boba milk tea with high-quality protein isolates. Unlike chalky traditional shakes, our formulas are designed to be refreshing, light, and true to the classic tea house experience.
Does your protein powder contain real tea and caffeine?
Yes, many of our flavors use real tea leaves and contain varying levels of natural caffeine. Please check the specific product label for the exact caffeine content per serving.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-7 business days, depending on your location.
What is your return policy for opened products?
Due to food safety regulations, we cannot accept returns on opened supplements. However, if you are unsatisfied with your purchase, please contact our support team within 30 days and we will do our best to make it right.
Are your products lactose-free or vegan-friendly?
We offer a variety of options including Grass-Fed Whey Isolate (which is low in lactose) and specifically formulated Vegan Plant-Based proteins to accommodate different dietary needs.
Do I need a shaker bottle to prepare the tea?
For the best consistency and to ensure the powder dissolves completely, we highly recommend using a shaker bottle with a whisk ball or a frother. Mix with cold water or your choice of milk.